Bitverse, LLC (“Bitverse”) with its principle place of business in Charlotte, North Carolina, 28210, and its DBA’s, subsidiaries, affiliates, directors, employees, independent contractors, agents or any other party designated by Bitverse (collectively included in the prior definition of “Bitverse”) considers the privacy needs and concerns of our customers and visitors to this Website important.
Who May Use the Website: The Website is not intended or designed for users under the age of 13. We do not collect Personal Information from any person we know to be under the age of 13 without the consent of your parental or legal guardian. If you are under 13, we ask that you not send us any Personal Information, without the consent of your parental or legal guardian.
Collection and Use of Personal Information: We may collect Personal Information that you provide to us when you:
- Submit any content, provide any updates, make any purchases; post any comments, or otherwise engage in any manner with Bitverse’ Website;
- Contact Bitverse by email or through our help desk;
- Visit or register with Bitverse’ Website or participate in any feature of our Website, such as interacting with us through other website providers or social media outlets. Examples of which include Facebook, Pinterest, Instagram, Google+, or Twitter; or
- Enter into any contest or respond to surveys or other communications that Bitverse may, from time-to-time provide to you.
Purchasing Through our Website: When you make any sort of purchase or transaction at our Website, and use a credit or debit card, PayPal, or any other means of payment for any such transaction, Bitverse will collect the necessary information to process your transaction, including your credit, PayPal, or debit card information and keep a history of your transactions. We also use this information to better assist you when you visit or call us. By submitting your credit card or similar payment information, you are authorizing Bitverse or its service providers to fulfill your order. We may also ask for your zip code as well, to help us improve our product and service offerings to your area. When you return previously purchased merchandise or request a refund or exchange, you may be asked to submit your name, address, phone number and show information that identifies you, such as your driver’s license. Bitverse will also collect this information, which may be used to assist us in preventing fraud and identity theft. When you call Bitverse’ customer service you may be asked for Personal Information that identifies you along with additional information we need to help us promptly answer your question, such as your name and address and a phone number where we might contact you. We may retain this information to assist you in the future.
Website Registration: If you create an account or otherwise register you or, if you are the legal guardian or otherwise legally responsible for another person, your legal dependent on Bitverse’ Website you are asked for information such as your name, address, phone number, e-mail address, and a password that you select. Also, when you register you may have the opportunity to sign up for future marketing information from Bitverse.
Contests, Questions or Surveys: From time-to-time, Bitverse may offer you the chance to ask a question, participate in a survey, or enter a contest through a sponsored event or through our Website. At such time, Bitverse may collect your name, address, phone number and e-mail address. We will use this information to administer your participation in a contest.
Other Uses of Personal Information: Bitverse also uses Personal Information, to continually assess and improve the products and services we offer. From time-to-time, we would also like to inform you of products and services, sales and special offers that might benefit you. Bitverse also uses the information collected through the Website, including personal information and information about your use of the Website, to enhance your experience with our products, services, and content information, and to save your preferences and login information, analyze web site usage, analyze use of the Website, communicate with you, and provide you with information or services or products that you request.
Disclosure of Personal Information: From time-to-time Bitverse may enter into marketing relationships with advertisers or other companies that provide products or services that we believe may be of interest to Bitverse’ customers and, therefore, we will share your Personal Information with those marketing partners to help provide you such information. We may share non-identifiable aggregated information with these companies, but we will not disclose your telephone number, credit card account information or e-mail address for these purposes. We may also provide Personal Information to any of our affiliated businesses.
Access to Personal Information by Companies that Work with or on Behalf of Company: Some of our operations, such as our electronic commerce, may be managed by service providers who are unaffiliated with Bitverse. These service providers may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our Website or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event, however, will Bitverse authorize these companies to use your Personal Information for any reason other than to provide you with those specific services.
Your physical address may be used for purposes of contacting you through mail or other delivery service providers (e.g., U.S. Postal Service, UPS, or other delivery companies we or you select). Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.
Disclosures of Personal Information in Legal Proceedings: If Bitverse or any of our Service Providers is requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, Bitverse or the applicable Service Provider may, without your consent, provide such information. In matters involving claims of personal or public safety, Bitverse or the applicable Service Provider may provide your Personal Information to appropriate authorities without your consent or court process. Bitverse or our Service Providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving Bitverse, the applicable Service Provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.
Information Sharing Disclosure Requests: Under California Civil Code section 1798.83, a California resident has the right to request one Notice of Information-Sharing Disclosure per year which will identify any third parties to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed, for the third parties' direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in writing to firstname.lastname@example.org.
Please note that under California law, businesses are only required to respond to a customer request once during any calendar year.
All pages on our Website where you are prompted to log in or that are customizable likely require that you accept cookies. If you have registered with our Website, these cookies (i) may let us know who you are, (ii) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (iii) will provide us and our Service Providers with information that we will use to personalize our Website in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Website, you will limit the functionality we can provide when you visit our Website.
Security of Personal Information: Bitverse maintains commercially reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. Bitverse is also committed to employing reasonable technology in order to protect the security of Bitverse’ Website. But even with the best technology and unlimited resources, no website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.